windows explorer 频繁崩溃桌面黑屏

问题描述

windows explorer 频繁崩溃，导致桌面黑屏，几秒后恢复，所有打开的文件夹都要自己再次打开。

在事件查看器抓到了异常：

程序explorer.exe版本10.0.22621.5547停止与 Windows 交互并已关闭。若要查看有关此问题的详细信息是否可用，请查看安全性与维护控制面板中的问题历史记录

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
	<System>
		<Provider Name="Application Hang"Guid="{c631c3dc-c676-59e4-2db3-5c0af00f9675}" />
		<EventID>1002</EventID>
		<Version>0</Version>
		<Level>2</Level>
		<Task>101</Task>
		<Opcode>0</Opcode>
		<Keywords>0x8000000000000000</Keywords>
		<TimeCreated SystemTime="2025-07-11T00:48:05.2097303Z" />
		<EventRecordID>169221</EventRecordID>
		<Correlation  />
		<Execution ProcessID="25388"ThreadID="25364" />
		<Channel>Application</Channel>
		<Computer>ASUS-TX-Home</Computer>
		<Security UserID="S-1-5-18" />
	</System>
	<EventData>
		<Data Name="AppName">explorer.exe</Data>
		<Data Name="AppVersion">10.0.22621.5547</Data>
		<Data Name="ProcessId">0x3440</Data>
		<Data Name="StartTime">0x1dbf1fd0ccff49e</Data>
		<Data Name="TerminationTime">0</Data>
		<Data Name="ExeFileName">C:\Windows\explorer.exe</Data>
		<Data Name="ReportId">bb18e5d2-ef59-4200-b9df-95dabfee5902</Data>
		<Data Name="PackageFullName" />
		<Data Name="PackageRelativeAppId" />
		<Data Name="HangType">Unknown</Data>
	</EventData>
</Event>

后来我又多次捕捉到了 explorer 崩溃的事件：

问题均指向 CoreMessaging.dll，但一番搜索后，发现并没有找到解决方案。

最终使用的解决方案：

卸载搜狗输入法

Explorer.exe 反复崩溃错误模块ntdll.dll

解决方法

卸载杀毒软件

搜索到微软上的一文章

About two weeks ago I started having issues on my laptop with windows explorer.exe. I would be using my laptop and try to click on an icon on my task bar and it would not respond. The whole thing would be frozen including even the clock. If I clicked on it a couple times it would restart on it’s own. I started looking into it and have tried all kinds of suggestions to try to figure out what might be causing it.

从文中基本确定是电脑上自己安装的软件问题。文中给出的解决方案：